Reference

Open calo11 Privacy Policy clearly

Your calo11 Privacy Policy sets out what we collect when you create an account, sign in from a mobile device, check DANA or QRIS status, and contact support.

Account dataWallet activityCookie choicesAccess requests

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Check how wallet data is handled

calo11 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect the account details needed to create access, confirm your phone, protect sign-in and respond to account questions. When you select DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we receive transaction status and reference details rather than unrestricted access to your wallet

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balance. Device signals, login time and browser settings help us detect unusual access and keep a security record. We use this data to provide the service, process account requests, meet applicable legal duties and resolve disputes. We do not use payment details for unrelated purposes. Access
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to calo11 depends on local law, and this Privacy Policy is read together with any applicable Indonesian requirements. If a payment record needs correction, contact us through the account support path with the reference shown beside the transaction.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT OUR TEAM

Contact us about Privacy Policy

A direct support route helps you ask about the Privacy Policy without posting personal details in a public channel.

DATA HANDLING

See how calo11 protects account data

Our Privacy Policy follows the account journey from the first phone check to later wallet and support activity.

Account records

We store details such as your phone number, account settings and verification result to provide access and respond when your sign-in path needs attention.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity may produce reference numbers, amounts and status events used for reconciliation.

Device signals

Your browser or mobile device can provide login time, session data and security signals. These help us identify unusual account access without reading unrelated device content.

Cookie choices

Cookies help keep a signed-in session working and remember selected settings. You can adjust browser cookie controls, although some account functions may then need another sign-in.

Retention periods

We retain records for as long as needed for account service, payment reconciliation, security checks, legal duties or dispute handling, then remove or restrict them when appropriate.

Request changes

You can ask us to access, correct or delete eligible data through account support. We verify the request first so another person cannot alter your record.

Find Privacy Policy answers quickly

These Privacy Policy questions cover the practical points you may check before opening an account or connecting a wallet. Each answer reflects how we handle calo11 account, device and payment records for Indonesian access where local law permits.

It covers account details, phone verification, device and session signals, cookies, support messages, and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone number to create and protect account access, complete phone verification and respond to account requests. We do not need your wallet password or one-time code for ordinary support.

Yes. The policy covers status events and references connected with DANA, QRIS, OVO, GoPay, bank transfer and virtual account steps. We use those records for reconciliation, security and account support.

You can ask for access to eligible personal data through the account support path. We first verify that you control the account, then explain what can be provided under applicable requirements.

Send a correction request through account support and identify the field that is wrong. We may ask for the account phone number or a transaction reference before updating the record.

Retention depends on the purpose: account service, security, payment reconciliation, dispute handling or legal duties. When a record is no longer needed, we remove it or restrict further use.

You may request deletion of eligible data through support. Some records may need to remain for legal, security or transaction reasons, and we will explain the applicable reason in our response.

Open calo11 Privacy Policy clearly

Contact us about Privacy Policy

See how calo11 protects account data

Account records

Payment references

Device signals

Cookie choices

Retention periods

Request changes

Find Privacy Policy answers quickly

01 What does the calo11 Privacy Policy cover?

02 Why does calo11 need my phone number?

03 Does the Privacy Policy include DANA and QRIS data?

04 Can I request a copy of my calo11 data?

05 How do I correct data in my Privacy Policy record?

06 How long does calo11 keep my personal data?

07 Can I ask for deletion under the Privacy Policy?

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